I have come down to the place of complaining about the Astorclub.com. I purchased a fire place insert from this company back in January. They were paid. The money has been taken from my account. I have never received the merchendise. I have tried to call them. Each time they are closed, or will not be open until Monday. They are never open. I have emailed them and they never return their email. I want to warn people to never shop with the AstorClub for anything. They will take your money and you will not receive what you have ordered. Thank you for listening. I just want to keep someone else from loosing money to this company. Thanks, Wayneb