You may have noticed a new section in the right sidebar – Merchandise! Inspired by a friend, I have made Complaint Hub t-shirts! And you can buy them! And, just in case the sheer awesomeness of the shirt isn’t motivation enough to buy one, the first person I see wearing one who I don’t know in person at the time of seeing the shirt will be entitled to a beer at CommonWealth on me. Or, something of more or less equivalent value if you happen to not drink beer for whatever reason. So, current friends and family are not eligible for this offer. But all of you locals reading the site hoping I’ll go off on another rant about DC parking enforcement are! If you have ideas for how I could make the shirt better, feel free to share. A graphic designer I most certainly am not.
Author: Jon
Giant’s okay, but the customers are crazy
There’s been a big discussion over at the Columbia Heights Forum about the relative merits of Giant vs Harris Teeter, the two major grocery stores serving Columbia Heights. I would argue that the Whole Foods on P does, too, but whatever. The argument boils down the fact that Giant is union, but the service is awful. Harris Teeter is not unionized, but they have shorter lines and friendlier staff. I won’t really get into the argument, because I’ve had quite enough of it at the forum, but I thought I’d relate my experience at Giant this morning. I went out to get milk for coffee and a lemon for delicious lemon-cornmeal pancakes. I would have gone to Hi Market, except they often don’t have fat-free milk, and I didn’t have any cash. So I walked to Giant. It wasn’t terribly crowded, although another checkout lane might have been nice. Still, at 9AM Saturday, it was acceptable. And I moved through the line pretty quickly. The cashier was pleasant if not outgoing. The problem I had was with another customer. I passed her on my way to the milk, and she was talking to someone, and while I didn’t hear what they were saying, the dynamic of the conversation seemed strange. It appeared that the guy she was talking to didn’t really want to be talking to her, but was too polite to walk away. I didn’t think much of it. I grabbed the milk and turned around to pass her again. I was walking on the wrong side of the aisle, as that’s where the milk is, and she was coming towards me with her cart in the middle of the aisle. She actually jerked her cart abruptly to the side so she was coming straight for me! “Excuse me,” she said sweetly. Excuse you? You intentionally moved across the aisle to try and run me down with your cart! I have an injured foot! Well, it’s not all that injured any more, but I still can’t wear a regular shoe because my foot swells during the day. But it hampers my mobility. So, everyone employed by Giant was just fine this morning, but I could do without the crazy customers.
Just because HDTVs are cheap now doesn’t mean your child needs one
Have you ever ridden in an elevator with a little TV screen provided by The Captivate Network? There’s one in the elevator at my office. I like to watch because it makes me forget that I’m in an elevator (As faithful readers know, I hate elevators). It also occasionally has some interesting things, like little news tidbits and weather. Today, I was coming back from lunch, and the screen showed a “gadget review”. They mentioned a 32″ Samsung HD TV. They mentioned that it was perfect for any dorm room. At the bottom was the price. $850. What college student could possibly need an $850 television in his/her dorm? Do you know how big the TV was in my college dorm? 13 inches. And I turned out just fine. Seriously, parents, if you buy your college student an $850 TV, you are a bad parent. College is about being poor and trying to hook up with as many people as possible. If you’re spending a lot of time in your room watching a huge TV, you’re doing it wrong.
Clicking ads is not saying thank you
I like reading Seth Godin’s blog. It’s generally interesting, and he talks about marketing in a very general sense that applies to more than just “professional” marketers. It probably even applies to you. But today I think he is absolutely wrong. He says that you should click on ads to say thank you for good content. Let’s list the reasons why this is not what you should do. First, you’re tipping with someone else’s money. If you want to give the author 10 cents for a good blog post, great. I’m sure he or she will appreciate it. But when you click on an ad (And we’re assuming no interest in buying, if you’re actually looking to buy it’s different), you’re giving the author someone else’s 10 cents. Sure, that person left piles of dimes out, but they left them with the understanding that you’d take one and give it to the blogger only if you really wanted to look at what was being advertised. Second, you are actually putting the blog author’s account at risk – ad sellers take click fraud very seriously, and if tons of people click an ad then immediately leave the advertiser’s site, the ad seller is going to get suspicious. Third, you are under absolutely no obligation to support the business model chosen by the blogger. If the ad doesn’t speak to you, ignore it. If they can’t make a living without your ad click, then perhaps they need to rethink the business they’re in. There is a demand for quality content, and it is definitely possible to be compensated for creating it, even without advertising. If you see an ad for something that interests you, and you think you’d like to know more about the product or service, by all means click the ad. That’s what it’s there for. But if you have no intention of learning more about what’s being advertised, and you certainly aren’t going to buy anything, then just skip the ad. By the way, note that I did not say that clicking an ad with no intention to buy is stealing. It’s not. As I mentioned, the advertiser has put the pile of dimes out there for you to take and give to your favorite blogger. And yes, you have no obligation to support the business model of the advertiser any more than that of the blogger. But if we want to talk about honoring the writer, then we need to talk about honoring the advertiser, too. Edit to add: He’s posted again, clarifying his position, because apparently I’m not the only one who disagreed. I still don’t entirely agree, but the second post is much better than the first.
Record labels are stupid
For whatever reason, NIN.com has a really crazy archive system, so this link may not work for you, but apparently someone has released an old NIN album on vinyl without Trent’s knowledge or approval.
You may have heard there’s a new re-release of The Downward Spiral on vinyl. I heard that, too. I have no idea what it is or what’s on it because the band has had no involvement in it.
How typical of the music industry – a band finds new ways to make money without treating fans like criminals, and some label that has rights to older music decides that it’s going to support the artists by cutting them out of the loop. Way to go, record label! That’ll show everyone that you’re still relevant!
When friends show they care
None of you will get this at all, but I have to share. It really means a lot when a friend spends $10 just to make fun of you. Case in point – Sony Complain Thub. It all started with a thread on our super secret private forum where we complain about our wives talk about sports. The thread was about the Patriots, and it came up that I was rooting for them in the last Super Bowl. This is because I am a Redskins fan, and I would root against the Giants if they were playing absolutely anyone except the Cowboys, and in certain situations, even then. Anyway, this came as a surprise to some. I responded thusly:
I really don’t think there’s anything the Patriots could do that would make me root for the Giants or the Cowboys. Maybe if they went two tight ends with Winslow and Shockey, changed the team name to the Sony Complain Thub, and violated the GPL a couple hundred times. I mean, I still hate the Patriots, and it was like rooting to lose an eye vs lose both eyes, but a Pats win would still have been preferable to me.
Of course, that was a small bit of hyperbole, and a large bit of inside joke, but still, relevant to the link that you may or may not have clicked above.
Blackberry research and crazy Verizon saleschatters
Since our webmail got blocked, I’ve been hoping that work would provide me an alternative internet connection. The best solution from my perspective would be if they would pay the difference between my cell phone plan now and a Blackberry that can be used as a modem for my laptop. So, I was doing some research at Verizon’s website, and a helpful salesperson popped up and offered to assist me. Here’s the transcript of the chat. My comments are in red.
Chat InformationPlease wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience! Chat InformationA Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Elisha Definitely picturing this Elisha Elisha: Hello. Thank you for visiting our chat service. May I help you with your order today? You: I have a couple questions You: first, is there a way to make this chat window pop up whenever I want? Elisha: How can I help you with your order? Elisha: Yes, by going to contact us. That is a dirty lie. I tried that. I wish you weren’t a liar, Elisha. You: is it only available certain hours of the day? Elisha: The sales chats are open 8 am to 11 pm. Elisha: How can I help you with your order? You: what’s the difference in the two data plans listed with the Blackberry Curve? Elisha: The $ 29.99 only give you unlimited access to the web and access to personal emails. Elisha: The $ 44.99 gives you unlimited access to the web and unlimited access to business/personal emails. Plus it comes with the tether feature where you can use the phone as a modem. Elisha: Which is best for you? You: so for 29.99 you can’t use it as a modem? What needs to be included in order for that to work? Elisha: Yes, that is correct. Elisha: You can hook the phone up to the laptop to use the phone as a modem. That doesn’t really answer my question, Elisha. Elisha: What key features in a cell phone are most important to you? I already told you I wanted the Curve (Although I really want the Bold, but it’s not out yet) You: I’m curious why I can’t use the phone as a modem on the 29.99 plan. You: it seems to me that bandwidth is bandwidth, and Verizon shouldn’t care what I do with it Elisha: You can’t , you are not paying for that feature with the $ 29.99. Elisha: I am sorry the feature alone is $ 15.00. Elisha: That is the way that the plan is set. Elisha: I am sorry. Elisha: Are you looking to order online today? You: well, I’m sure it’s not your fault You: no, I’m trying to get work to approve the upgrade Elisha: Yes, thanks for understanding. Elisha: Okay. Elisha: I understand, are you sure you don’t want to take advantage of our free shipping and instant online discounts today? You’re starting to sound like a used car salesman here, Elisha You: no, thanks. You: you’ve answered all my questions, thank very much Elisha: Thank you for visiting Verizon Wireless, I look forward to speaking with you again. Have a great day! Thanks for kicking me off the chat as soon as it became clear you weren’t getting a commission! Elisha: You are very welcome!
Anyway, I think it’s ridiculous that I can’t use the phone as a modem without paying the extra $15. If I pay for the bandwidth, why does it matter if I’m using the phone itself, or my laptop through the phone? I know, Verizon has a right to charge me whatever they want. I’m not arguing that they can’t charge me, I’m arguing that it makes them big fat jerks. And Elisha was pretty annoying. I went to her to find an answer to a question that I couldn’t find anywhere on the website. When I didn’t want to buy today, she blew me off. This is a bad salesperson. And I will probably buy through a Verizon brick and mortar store because of my experience. Take that, Verizon’s website!
The (unborn) baby likes me!
The wife was sitting on the couch just now, so I thought it would be a good time to go have a little chat with our unborn child. I had been reading to it now and then. It is said that a story that the baby hears over and over before it’s born will have a calming effect on the baby once it comes out. But I’ve been slacking a little in my reading. So I offered to read the baby a story tonight. I offered again, asking it to move if it wanted a story. It kicked me in the nose! The baby clearly wants a story tonight. And a story it shall get!
BMI is bunk
I’ve said many times before that we should stop computing BMI (Body Mass Index), we should stop basing any sort of judgments on it, and we should just stop even remembering that it exists. It’s a terrible measure of health, and it mistakenly classifies all sorts of people as healthy or unhealthy. Well, now I can say the same thing again. But this time with science! Chad Orzel, physicist and new father, says:
This will not come as a surprise to anyone who has ever put the stats for their favorite pro athlete into a BMI calculator (you want to tell Michael Strahan he’s obese?), but it’s nice to see it holds more widely.
He references a NYT article that I won’t bother to read because, frankly, the NYT gets on my nerves. But it says just what I said above – if you use BMI to judge a person’s health, you’re going to be wrong much of the time.
Two years ago today

Originally uploaded by thetejon
Photo by Terp and Associates
August 19th, 2006 seems like a very long time ago, and also no time ago at all.
Here’s to many, many more happy years of marriage.
