How can the customer service line for the Department of Motor Vehicles be busy? I just got a bill for my property tax on the truck I sold last year. I called the county, and they said that the DMV has no record of the sale. So I guess someone forgot to write it down when I turned in my tags. And now I can’t get through to the DMV. I do not want to have to go there in person. Although it might turn out to be easier.
And honestly, how does Virginia get away with a yearly tax on a depreciating asset? They like to talk about how wonderful the car tax relief they offer is, but they fail to mention how stupid the car tax is in the first place. If they want to tax the USE of the car to help pay for roads and such, I wouldn’t be totally opposed. That would place the tax burden firmly where it belongs - on those who drive the most. But a tax on the car itself, above and beyond sales tax, is ridiculous.
Update: I’m currently on hold with the DMV. After a half hour of redial, I finally got past the busy signal and got their automated system. How the heck do I get a busy signal when I’m calling a computer? That’s just a bad system.
Not only that, but when I finally got through, they launched into the recorded spiel about how much you can do on their website. How do they think I got the stupid phone number? So, as I was verbally expressing my disgust at their awful phone system, that very same phone system interpreted my words as me having trouble with their menu system. This is actually impossible, because they never gave me any menu options. At least my supposed difficulties got me straight into the customer service queue, which is where I wanted to be anyway.
Update II: So it looks like I got it taken care of. The CSR was completely incapable of answering any questions as to why they failed to take the vehicle out of my name, but at least she took it out.
By the way, if you ever find a Virgina driver’s license, you can do all sorts of things. They don’t ask any identifying information beyond what’s on the license. That makes me feel safe.