emove - so, we used emove when we moved from virginia to d.c. _place_holder; we paid for 2 guys to load the truck in virginia and 2 guys to unload the truck in virginia. _place_holder; three charges appeared on my credit card rather than 2. _place_holder; i emailed and said, hey, i think two of these confirmation numbers are for the same job. _place_holder; after a week of no response from emove, i emailed again today. _place_holder; the response: two of the charges are accurate b/c we hired in both d.c. and virginia. _place_holder; thanks for that. _place_holder; i agree with that proposition. _place_holder; it’s the THIRD charge i have a problem with. _place_holder; still trying. _place_holder; i hate when customer service people don’t actually READ your email. _place_holder; _place_holder;
usplastics - right after emove completely ignores my request, i place an order for 96 gallon bins and recylcing containers. _place_holder; then customer service calls me (again, right on the heels of my emove email) to give me an estimate on the freight charges. _place_holder; about $100. _place_holder; a bit steep, but, ok. _place_holder; i ask about delivery date. _place_holder; she doesn’t really know and tells me that i have to pay $15 to be called in advance of delivery. _place_holder; WHAT? _place_holder; it’s not like you can just leave four huge bins on our landing - there’s not enough room and i’d like to arrange for someone to be home. _place_holder; now, don’t get me wrong, $15 is not a lot and it would come out of our condo fees. _place_holder; but - WTF? _place_holder; i have to pay to have you tell me when to expect delivery. _place_holder; no way. _place_holder; not now. _place_holder; not ever. _place_holder; sufficed to say, i’m receiving notification and not paying anything for it.
comcast - we cannot get these clowns to come to our building to do installation. _place_holder; the computer still lists our unit as single-family residence rather than individual units and so they can’t arrange for a guy to come out. _place_holder; the problem wtih this explanation: A COMCAST GUY CAME OUT ON SATURDAY AND DID INSTALLATION FOR THE UNIT ABOVE OURS.
i go back to my opening question: why is nothing easy????